What functions does a community manager do?
Feb 15, 2024 3:03:38 GMT -5
Post by huma13453 on Feb 15, 2024 3:03:38 GMT -5
What does a community manager do? Do you know what a community manager does? A community manager is in charge of managing a company's social networks . In short, this is the role of a community manager . Your job is, therefore, to run a company's social networks , manage its online community, gain followers, make publications and measure its performance. What a Community Manager does on Instagram and other social networks A community manager is a social media professional who manages a brand's social networks, and therefore, does not design the social media strategy , but rather carries it out. What functions does a community manager do? Develop the strategy that a social media consultant does The Social Media Consultant , unlike the community manager, is the one who develops the social media strategy of a company, through carrying out a Social Media Audit and a Social Media Plan .
With that defined strategy, the community manager executes it, that is, carries it out. Follow the steps marked in the editorial calendar when posting on social networks. Edit photos and videos Thus, another of the tasks that a community manager does is to be in charge of editing the multimedia content that appears on the company's social networks. He knows how to adapt raw content Taiwan Email List to suit each social network, and each specific format, be it a Reel, be it a video, be it a carousel, whatever. 123 Social Media Tips for Professionals Social Media Manager and Community Manager Use the right tags and hashtags The community manager, among other functions, knows how to tag other people or companies on social networks when necessary, as well as put the most relevant hashtags for each type of content with the aim of achieving more reach and reaching a larger audience.
Manage customer service Another function that a community manager does is manage customer service on social networks. He is in charge of answering questions or doubts from a potential client, from a follower on social networks, quickly and effectively. Monitor the brand on social networks On the other hand, the community manager monitors what is said about the brand on social networks, where it is said, and who says it. It is important so that there is no reputation crisis on social networks , or if it occurs, to resolve it in the best possible way. Gather basic social media analytics data Beyond its interpretation, what a community manager does is collect periodic information about the company's social networks manually and/or with analytical tools for social networks, which will then be interpreted by the social media manager .
With that defined strategy, the community manager executes it, that is, carries it out. Follow the steps marked in the editorial calendar when posting on social networks. Edit photos and videos Thus, another of the tasks that a community manager does is to be in charge of editing the multimedia content that appears on the company's social networks. He knows how to adapt raw content Taiwan Email List to suit each social network, and each specific format, be it a Reel, be it a video, be it a carousel, whatever. 123 Social Media Tips for Professionals Social Media Manager and Community Manager Use the right tags and hashtags The community manager, among other functions, knows how to tag other people or companies on social networks when necessary, as well as put the most relevant hashtags for each type of content with the aim of achieving more reach and reaching a larger audience.
Manage customer service Another function that a community manager does is manage customer service on social networks. He is in charge of answering questions or doubts from a potential client, from a follower on social networks, quickly and effectively. Monitor the brand on social networks On the other hand, the community manager monitors what is said about the brand on social networks, where it is said, and who says it. It is important so that there is no reputation crisis on social networks , or if it occurs, to resolve it in the best possible way. Gather basic social media analytics data Beyond its interpretation, what a community manager does is collect periodic information about the company's social networks manually and/or with analytical tools for social networks, which will then be interpreted by the social media manager .